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Sunset view of Puget Sound in Everett, Snohomish County, Washington

Job Information

Providence Health & Services Switchboard Operator in Everett, Washington

Description:

Providence is calling a Switchboard Operator (Per Diem, Variable) in Communications at Providence Regional Medical Center Everett in Everett, WA.

We are seeking an individual who will provide exceptional customer service while working quickly and efficiently.

In this position you will:

  • Answer all incoming calls into the facility’s main telephone lines, physician’s answering service and in house operator calls.

  • Provide in person visitor information, reception, and paging.

  • Coordinate all emergency communications. Monitor Hospital Alarm Panels, handle all Fire and Disaster Drills and operate hospital two-way radios.

Qualifications:

Required qualifications for this position include:

  • High School diploma or equivalent

  • Ability to read, write and verbally communicate in English

  • Previous customer service experience

  • Must accurately type a minimum of 45 wpm

Preferred qualifications for this position include:

  • Experience operating a switchboard

  • Experience in a medical environment

  • Proficiency in operating a computer

  • Knowledgeable in medical terminology

  • Ability to multi-task

About the hospital you will serve .

Providence Regional Medical Center Everett in Everett, WA is the state’s most award-winning hospital for medical care; having received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. Our new state-of-the-art 12 story hospital tower and the implementation of Epic electronic medical records system will significantly enhance our patient’s experience throughout the continuum of care.

The hospital is located in Snohomish County on the Sound and close to the mountains, so outdoor activities such as snow skiing, kayaking, and golfing are at your doorstep. The communities in Snohomish have all the comforts and appeal of small towns, with historical districts, beautiful homes, interesting boutiques, and unique restaurants, yet the city life of Seattle and Bellevue are just 30 minutes south, while the cosmopolitan city of Vancouver, BC lies only 2 hours north.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative (Clinical)

Location: Washington-Everett

Req ID: 227192

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