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Sunset view of Puget Sound in Everett, Snohomish County, Washington

Job Information

Providence Health & Services Patient Services Representative - Centralized Call Services in Everett, Washington


Providence is calling a Patient Services Representative (0.0 FTE, Day SHIFT) to work in DEPARTMENT at Providence Medical Group in Everett, WA.

We are seeking a customer-oriented individual to provide effective and efficient front office services to patients.

In this position you will:

  • Coordinate internal and external phone communications among staff, patients, and providers

  • Accurately collect, record and ensure distribution of information to appropriate staff via computer and/or manual systems

  • Perform clerical, scheduling and records activities, often simultaneously, in support of patients and staff

  • May be required to float to other department/physician office sites as needed


Required qualifications for this position include:

  • High School diploma or GED equivalent

  • Customer service experience

  • Ability to read, write and verbally communicate in English

  • Accurate typing/keyboarding skills

Preferred qualifications for this position include:

  • One year clerical experience in a medical facility

  • Knowledge of billing, coding or medical terminology

About the clinic you will serve:

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve Snohomish County in more than 10 locations in scenic northwest Washington. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Patient Services

Location: Washington-Everett

Req ID: 247273