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Providence Health & Services Patient Care Navigator - Cancer Center Partnership in Everett, Washington


Providence is calling an Patient Care Navigator (1.0 FTE, Day Shift) to work in the Cancer Center Partnership at Providence Regional Medical Center Everett in Everett, WA.

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Serves as the Cancer Program's link to support services for patients, physicians, and staff alike and includes clinical knowledge relevant to housing, transportation, public benefits, medical legal advocacy, and other related resources. Supports patients, physicians, and staff by identifying and connecting patients with these resources within both the community and Providence health system alike.Responsible for establishing beneficial relationships within the healthcare community and the host facility.

In this position you will:

  • Acts as liaison between the patient and the various clinic areas, hospitals, and ancillary services to coordinate activities involved for patient care

  • Contacts and assists patients who are “at risk” for barriers to care, in coordination with and as directed by case manager and/or care team.

  • Participates in multidisciplinary planning conferences.

  • Promotes and protects general safety for patients/families/friends and co-workers through adherence to correct procedures and timely communication of messages.

  • Communicate with health care team members regarding the status and/or completion of care coordination activities.

  • Speak with constituents in private to assess both immediate or through appointment system and help provide access to the services and support they require


Required qualifications for this position include:

  • Bachelor's Degree in Social Work

  • 2 years helath related field experience

  • 2 years experience in a patient care setting involving interaction with a variety of medical services, contact with patients and families, and interaction with physicians and providers.

  • 3 years experience in providing a high level of customer service including handling confidential patient health information (PHI) with discretion.

Preferred qualifications for this position include:

  • Social services focused background.

  • Electronic Medical Records (EMR) experience.

  • Social Service Certification

  • CCM certification is a plus.

About the hospital you will serve.

Providence Regional Medical Center Everett in Everett, WA is the state’s most award-winning hospital for medical care; having received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. Our new state-of-the-art 12 story hospital tower and the implementation of an electronic medical records system will significantly enhance our patient’s experience throughout the continuum of care.

The hospital is located in Snohomish County on the Sound and close to the mountains, so outdoor activities such as snow skiing, kayaking, and golfing are at your doorstep. The communities in Snohomish have all the comforts and appeal of small towns, with historical districts, beautiful homes, interesting boutiques, and unique restaurants, yet the city life of Seattle and Bellevue are just 30 minutes south, while the cosmopolitan city of Vancouver, BC lies only 2 hours north.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Community Service

Location: Washington-Everett

Req ID: 331043