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Sunset view of Puget Sound in Everett, Snohomish County, Washington

Job Information

Providence Health & Services Manager Support Services NWR - Service Operations Center in Everett, Washington


Providence is calling for a Manager Support Services NWR at Providence Regional Medical Center Everett in Everett, WA.

The Support Services Manager has responsibility for operations within the areas of Environmental Services, Patient Transport, Inpatient Movable Equipment, Linen Services and leased equipment. Responsible for the full scope of department functions for the organization including planning, quality improvement, budget accountability, labor management and day-to-day operations.

In this position you will:

  • Assure commitment to organization Mission, vision, and Core Values.

  • Contributes to developing and maintaining departmental customer satisfaction program in accordance with organizational guidelines which exceed guests, family, patient and physician expectations.

  • Contribute to developing and maintaining departmental quality management program in accordance with organizational guidelines which exceed community standards, including compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.

  • Work collaboratively with interdisciplinary teams in support of the Service Operations Center.

  • Actively participate in developing annual departmental budgets, which will include appropriate volume and revenue projections and reflect the most cost-effective means of delivering services to achieve specified quality levels.


Required qualifications for this position include:

  • Bachelor's Degree in Business administration or related field.

  • Knowledgeable of hospital cleaning procedures, waste management and disposal and Linen management.

  • Candidate must have excellent interpersonal skills, be customer focused and quality orientated.

  • Basic understanding of patient throughput.

  • Ability to work effectively independently and with teams.

  • Effective problem solving and conflict resolution skills.

  • Interpersonal skills necessary to work productively with patient, families, nursing staff and other departments.

Preferred qualifications for this position include:

  • 3 years of supervisory environmental services experience in a healthcare setting.

About the hospital you will serve.

Providence Regional Medical Center Everett in Everett, WA is the state’s most award-winning hospital for medical care; having received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. Our new state-of-the-art 12 story hospital tower and the implementation of Epic EMR will significantly enhance our patient’s experience throughout the continuum of care.

The hospital is located in Snohomish County on the Sound and close to the mountains, so outdoor activities such as snow skiing, kayaking, and golfing are at your doorstep. The communities in Snohomish have all the comforts and appeal of small towns, with historical districts, beautiful homes, interesting boutiques, and unique restaurants, yet the city life of Seattle and Bellevue are just 30 minutes south, while the cosmopolitan city of Vancouver, BC lies only 2 hours north.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Everett

Req ID: 238818