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Providence IS Applications Analyst - Lab/Blood Bank in Everett, Washington


Providence St. Joseph Health is calling an IS Applications Analyst - Lab/Blood Bank to any of our locations in WA, OR, CA, TX, AK or MT.

We are seeking a IS Applications Analyst PSJH to demonstrate full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems. Manage small and moderately complex projects, establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes. Coordinate activities of project team and act as a source for direction, training and guidance for less experienced departmental staff. Initiate course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization.

Builds and enhances effective working relationships with a wide range of internal and external contacts, vendors, and stakeholders on behalf of Providence St. Joseph Health and Services. Work collaboratively with colleagues across PSJHS in delivery of specific cross departmental projects and efforts.

Actively support and incorporate the mission and core values into daily activities. Treat all others with respect and demonstrate excellence, justice and compassion in daily work and relationships with others.

In this position you will have the following responsibilities:

  • Works collaboratively with clients to determine information and data requirements. Evaluates and reports on a variety of topics, sometimes complex in nature.

  • Collaborates with customers on efficient, effective use of application resources, and create related documentation as necessary.

  • Works with internal teams to support and develop business solutions. Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs.

  • Demonstrates service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized.

  • Applies standards, concepts and theories related to technical discipline to provide solutions to moderate to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills.

  • Prepares documentation and assist in documenting and defining workflows in collaboration with relevant stakeholders.

  • Participates in projects and assist project leaders, taking lead on smaller projects as needed.

  • Synthesizes data, information, and knowledge to analyze multiple approaches/solutions to issues or problems.

  • Collaborates with peers to create and maintain standard team specific documentation. Instrumental in maintaining, and consistently participates in improving standards of documentation.

  • Identifies, manages, and communicates issues and risks, diplomatically escalating as appropriate through areas affected. Assist in troubleshooting root cause failures.

  • Understands and translates the business needs into system configuration and workflow validations.

  • Builds and participates in test plan development. Acts as a resource during testing and upgrades; coordinates with appropriate individuals.

  • Ability to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results.

  • Plans and coordinates downtime, change management, maintenance, and upgrades.

  • Ability to travel as required.

  • Perform rotational on-call responsibilities.


Required qualifications for this position include:

  • Bachelor's Degree in Computer Science, Business Management, Information Services or an equivalent combination of education and skills or equivalent education/experience.

  • 4 years Industry related experience

  • Applicable Epic Certification may be required within 3 months of last class required for certification.

  • Any certifications relating to software applications, technology infrastructure and or clinical specializations are an advantage.

  • Certifications must be kept up to date.

  • Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license.

  • Ability to work 100% remotely in a virtual team environment, with reliable access to high speed internet connection.

Preferred qualifications for this position include:

  • Previous application experience.

  • 3 years Healthcare IS experience.

  • Epic Certification within 90 days from hire.

  • Previous laboratory bench or supervisory experience with Blood Banking or Point of Care testing.

  • Previous experience supporting Cerner, Telcor, or WellSky Transfusion

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Applications

Location: Washington-Everett

Req ID: 280050