Providence Health & Services Director Laboratory Services in Everett, Washington


Providence is calling an Director Laboratory Services (1.0 FTE, Days) to Providence Regional Medical Center Everett in Everett, WA.

We are seeking a Director Laboratory Services who will be accountable for clinical quality, safety, satisfaction and financial performance.

In this position you will:

  • Establish and monitor effective systems of communication: holds regular department staff meetings; maintains open communication with department employees; demonstrates professional demeanor and ability to communicate effectively to individuals and groups; demonstrates strong communication with medical staff regarding PEMC's services to the physicians; solicits information from managers, supervisors and staff in problem-solving process improvement; remains calm and constructive when dealing with difficult issues, persons and circumstances; resolves inter and/or intra department complaints promptly and effectively.

  • Utilize effective leadership and human resource skills; human resource and/or union contracts are administered appropriately; proactively and in consultation with human resource; manages department staff, monitors absentee rates and takes corrective action; actively monitors turnover and seeks retention strategies; supervises all staff fairly and consistently; develops staff through coaching, cross training, internal/external education opportunities to improve or enhance job skills. involves staff in development of departmental goals; shares strategic plan & specific objectives seeking staff input & feedback; participates in 95% of management skills development via internet programs or management education sessions requested by their assistant administrator; maintain department evaluations at a 95% level.

  • Strategically plan for department, prepares department goals and objectives which support system initiatives; conducts regular review of progress towards goals; maintain active knowledge of trends within specialty and external markets and communicates these to administration to enhance overall PEMC planning effectiveness; problem-solve, present options for resolution and initiate appropriate action steps.

  • Provide staff support to a variety of committees; create and distribute agendas, attends meetings to take minutes, prepares and distributes accurate minutes that are timely; maintains all meeting records.

  • Develop and maintain the Patient Safety Database; enter required information according to department time standards; audit entry to ensure accuracy and produces prescribed reports for distribution to Patient Safety Committee.

  • Promote quality within department; develop implement, monitor and evaluate department specific performance and service standards; take initiative to implement quality improvement efforts, assures all regulatory standards and other operation standards are adhered to and documented; prepare quality records/reports and submit in a timely manner; insure management reports are followed up promptly and reported to Risk management for trending.

  • Accurately prepare annual budgets in accordance with PEMC goals and objectives; consistently operate within department budgets/cost centers; consistently monitors productivity standards in response to volume changes; consistently demonstrates focus on cost management and cost reduction.


Required qualifications for this position include:

  • Bachelor’s Degree, Health science or related field.

  • 5 years Laboratory experience (preferably hospital-based)

  • MT (ASCP) or other national certification.

Preferred qualifications for this position include:

  • Master's Degree

  • 5 years Management experience.

About the hospital you will serve.

Providence Regional Medical Center Everett in Everett, WA is the state’s most award-winning hospital for medical care; having received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. Our new state-of-the-art 12 story hospital tower and the implementation of Epic EMR will significantly enhance our patient’s experience throughout the continuum of care.

The hospital is located in Snohomish County on the Sound and close to the mountains, so outdoor activities such as snow skiing, kayaking, and golfing are at your doorstep. The communities in Snohomish have all the comforts and appeal of small towns, with historical districts, beautiful homes, interesting boutiques, and unique restaurants, yet the city life of Seattle and Bellevue are just 30 minutes south, while the cosmopolitan city of Vancouver, BC lies only 2 hours north.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Director/Executive

Location: Washington-Everett

Req ID: 213124