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Providence Health & Services Care Management - Medical Assistant in Everett, Washington


Providence is calling a Care Management Medical Assistant (1.0 FTE, Day) to Providence Medical Group in Everett, WA.

This is a Full Time (Monday - Friday; Day Shift) and benefits eligible position.

The Care Management Medical Assistant role is an intermediate support position responsible for the administrative coordination of multiple aspects of care for those patients with chronic diseases within the Providence Physician Group (PPG). Working with clinical pharmacy specialists, pharmacy residents, physicians, ARNP’s, PA’s and medical assistants, the Care Management- Medical Assistant collaborates in an integrated model that focuses on the most effective utilization of the skills of each member of the healthcare team. Daily work includes facilitating patient screening (e.g., annual Carville and dilated retinal eye exams) and optimization of treatment (e.g., cardiovascular risk management) targeting outcomes for chronic diseases by ordering appropriate laboratory tests, following up on medications adjustments, and scheduling follow-up appointments.

In this position you will:

  • Ability to establish priorities, organize work, be detail oriented, and follow through, particularly due to potential risk issues if duties are not performed in a timely and accurate manner

  • Ability to identify and troubleshoot complex problems

  • Knowledge of medical terminology, anatomy and physiology and general knowledge of health care environment and delivery systems

  • Requires proficiency in data processing skills, such as word processing and email

  • Logician, CareManager, Flowcast and Portal software experience preferred

  • Knowledge and experience in database management and spreadsheets preferred

  • Excellent typing skills (60 words/minute), computer keyboard, and mouse skills for expedited data processing

  • Ability to adapt work pace and thought process during urgent situations and under pressure.


Required qualifications for this position include:

  • Undergraduate health-related degree, Certified Medical Assistant, or equivalent work experience in a medical clinic (3-5 years in a related field)

  • Requires knowledge of medical terminology, disease processes, disease registries, medical decision making

  • Requires excellent verbal communication, negotiation, motivational interviewing / coaching, and interpersonal skills

  • Current state registrations, license, or certification as appropriate to education

  • Work experience in a medical clinic (3-5 years in a related field)

About the clinic you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Everett

Req ID: 238302